Deanna Davenport in

Deanna Davenport

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Vice President Customer Experience at ePlus inc.
📍 Dallas, Texas, United States

Deanna Davenport is the Vice President of Customer Experience at ePlus, where she focuses on transforming CX strategies and helping clients maximize their technology investments. Colleagues and peers describe her as an upbeat, energetic, creative, and detail-oriented leader who excels at communication.

Outside of work, Deanna is a passionate supporter of military veterans and their families, publicly expressing gratitude for their service and sacrifice. She believes in a human-centric approach, emphasizing that behind every metric is a personal story and is committed to empowering those around her.

Deanna has been repeatedly named one of the most influential female leaders in the IT channel by CRN, earning a spot on the "Power 80" and "Power 70" lists.

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Experience
22 Years
Current Role
Vice President Customer Experience
Job Level
Senior
Location
Dallas, Texas, United States
Personality Overview

How Deanna shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Deanna cares about

Customer Experience
Leads the CX program at ePlus, focusing on helping customers realize value from their software and services investments to achieve business objectives faster.
Strategic Alliances
Previously responsible for managing the national Cisco partnership at ConvergeOne, demonstrating expertise in driving go-to-market strategies with key technology partners.
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Career

Work history

3-2023
Vice President Customer Experience
ePlus inc.
12-2022 - 3-2023
Vice President, Cisco Alliance & Lifecycle Services
ConvergeOne
9-2019 - 12-2022
Senior Director, Lifecycle Services
ConvergeOne
2-2016 - 6-2018
Manager, Software Lifecycle and Adoption Management
GDT - General Datatech
2-2014 - 9-2019
Director of Customer Experience & Lifecycle
GDT - General Datatech
In the press

Media appearances

Deanna Davenport with #CiscoPartner ePlus inc. joins Oliver Tuszik to talk about ePlus. Featured in Facebook
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Education
2011 - 2012
Certification
Collin College
1999 - 2001
Public Relations
Art Institute of California
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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