Deb Healey, PMP

Commander
DISC Type : D

Vice President of Customer Success at Focus Technology

Peabody, Massachusetts, United States

Overview

Deb has no verified overview

Personality Overview

Risk-Taker

Impact-Driven

Candid & Clear

They take a lot of pride in personal achievements.  More than the product, they care about the impact of the product. They respond better to strong and respectful interactions.

Topics They Care About

Deb has no verified topics they care about

Media Appearances

Deb has no verified media appearances

Work History

7-2024
Vice President of Customer Success at Focus Technology
2-2020 - 7-2024
Senior Information Technology Project Manager at Massachusetts Port Authority
1-2014 - 8-2019
Vice President of Project Management & Contract Management at NWN Corporation
1-2008 - 1-2014
Director Of Customer Service Delivery at NWN Corporation
9-2006 - 1-2008
Senior Project Manager at NWN Corporation

Education

Associate's degree from New England College of Business

More Information

Social Presence :

Prographics :

Exp : 32 Location : Peabody, Massachusetts, United States Job Level : Senior Designation : Vice President of Customer Success at Focus Technology
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Insights For Selling To Deb

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Get to the point quickly instead of spending time doing small talk
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Deb is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Deb

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Deb move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Deb take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Deb

Personality Compatibility


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