Deborah Jenkins is the inaugural Chief Customer Officer at the Australian Financial Complaints Authority (AFCA). A senior leader with extensive experience across the public sector, she previously served as COO at the Department of Employment and Workplace Relations and Deputy Commissioner at the Australian Taxation Office, focusing on delivering positive client experiences.
Outside of her professional life, Deborah is a passionate advocate for community and youth development through sport. She actively supports and promotes participation in grassroots rugby, highlighting the positive impact it has on junior players and local communities.
Unique fact: She is motivated by using data-driven insights to strengthen consumer protection and ensure people are treated fairly.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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