Debra Houle

Enthusiast
DISC Type : i

Associate Director of Information Technology at Yale University

Middletown, Connecticut, United States

Overview

As the Associate Director of Information Technology at Yale University, Debra Houle leads technology support for the Faculty of Arts, Sciences, and Engineering. She leverages a unique background in both finance and education, holding degrees from Dartmouth College and Wesleyan University, to manage hardware budgets and meet the evolving tech needs of researchers.

Outside of her IT leadership role, Debra is a passionate runner, a hobby she considers an "addiction". She is also in the process of reacquiring her musical skills after many years. Her career history includes a period as an elementary school teacher, demonstrating a long-standing commitment to education.

Unique fact: She successfully transitioned from teaching fourth graders and managing university finances to leading IT at an Ivy League institution.

Personality Overview

Consensus Focused

Story Driven

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Faculty Tech Support
Her role is centered on consulting with faculty and researchers at Yale to determine their specific computing needs and identify appropriate technology solutions.
IT Budgeting
She manages and projects hardware budgets for multiple Yale departments and has previous experience developing and implementing budget management systems at Wesleyan University.
Educational Technology
Combines her past as a certified teacher with her current role to advocate for and implement technologies that support faculty, researchers, and students.

Media Appearances

Debra has no verified media appearances

Work History

7-2022
Associate Director of Information Technology at Yale University
1-2017
Manager, Faculty IT Support at Yale University
2-2012 - 1-2017
Faculty Support Specialist at Yale University
8-2006 - 1-2012
Certified Elementary Educator at Guilford Public Schools
4-2003 - 4-2005
Senior Fiscal and Business Analyst, Finance and Administration at Wesleyan University

Education

Bachelor’s Degree from Dartmouth College
Master’s Degree from Wesleyan University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Middletown, Connecticut, United States Job Level : Mid-senior Designation : Associate Director of Information Technology at Yale University
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Insights For Selling To Debra

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Debra is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Debra

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Debra move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Debra take some risk or not?

  • They can take some low-probability risks if needed.

You And Debra

Personality Compatibility


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