Debra Newman in

Debra Newman

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Customer Service Specialist at FreightCenter
📍 Holiday, Florida, United States

Debra Newman is a customer service expert at FreightCenter with core competencies in financial analysis, quality assurance, and dispute resolution. Her background includes building cases as a Dispute Analyst and ensuring quality control across teams. She holds an Associate of Science from Gallipolis Career College and is skilled in accounting and Adobe Photoshop.

Her experience includes hands-on quality control for calls between customers and the entire sales and customer service team.

She has an unusual skill for her field: Adobe Photoshop, which complements her focus on operational efficiency.

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Experience
8 Years
Current Role
Customer Service Specialist
Job Level
Junior
Location
Holiday, Florida, United States
Personality Overview

How Debra shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Debra cares about

Dispute Resolution
Her background as a Dispute Analyst involved researching all relevant information and building a case to resolve incorrect charges for customers.
Quality Assurance
Has direct experience performing quality assurance for calls between customers and the entire team, including both sales and customer service departments.
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Career

Work history

6-2022
Customer Service Specialist
FreightCenter
6-2022 - 2-2024
Dispute Analyst
FreightCenter
3-2017 - 7-2022
Quality Assurance Quality Control
Bread Financial formerly Allisnce Data Systems
In the press

Media appearances

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Education
10-2008 - 6-2013
Associate of Science - AS
Gallipolis Career College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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