Denisha Anbu in

Denisha Anbu

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Executive General Manager - Customer Experience at Sydney Water
📍 Greater Sydney Area, Australia

Denisha Anbu is the Executive General Manager of Customer Experience at Sydney Water, leveraging over two decades of experience across the water, telecommunications, and higher education sectors. A corporate lawyer by training, with degrees from the University of Queensland and University of Melbourne, she has progressed from General Counsel to leading the entire customer value chain.

Outside of her executive role, Denisha is deeply passionate about global access to clean water and sanitation. She serves as a Non-Executive Director for WaterAid Australia and actively participates in fundraising initiatives like the "Walk for Water, " demonstrating her commitment to the cause.

She recently spoke at the Women Unlimited Leadership Summit, an event that also featured former US Vice President Kamala Harris.

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Experience
25 Years
Current Role
Executive General Manager - Customer Experience
Job Level
Senior
Location
Greater Sydney Area, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Denisha cares about

Customer Experience
As the Executive General Manager of Customer Experience, she is accountable for the entire customer value chain, from billing to fault resolution at Sydney Water.
Women in Leadership
Denisha is a member of Chief Executive Women Australia and was a featured speaker at the 2026 Women Unlimited Leadership Summit.
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Career

Work history

4-2024
Executive General Manager - Customer Experience
Sydney Water
4-2020 - 4-2024
General Manager, Governance and Assurance
Sydney Water
12-2019 - 4-2020
A/General Manager, People & Corporate Services
Sydney Water
12-2017 - 4-2018
A/ General Manager, People and Corporate Services
Sydney Water
7-2016 - 12-2019
General Counsel and Corporate Secretary (Head of Legal and Corporate Secretariat)
Sydney Water
In the press

Media appearances

Denisha Anbu - Executive General Manager, Customer Experience at Sydney Water Corporation. Featured in TheOrg
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Education
1996 - 2000
Bachelor of Laws (LLB)
The University of Queensland
2016 - 2016
Company Directors Course
Australian Institute of Company Directors
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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