Derek Hayes, AAP, APRP in

Derek Hayes, AAP, APRP

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Senior Product Manager at 1st Source Bank
📍 South Bend-Mishawaka Region, United States

Derek Hayes is an AVP and Senior Products Manager at 1st Source Bank, where he has built a long-term career. He is responsible for growing the banks debit card portfolio while minimizing operational and fraud costs across card, wire, and ACH payments. He holds specialized AAP and APRP payment certifications.

Early in his career, he managed the banks overall cash flow and oversaw the installation of a new processing application in preparation for Y2K.

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Experience
35 Years
Current Role
Senior Product Manager
Job Level
Middle
Location
South Bend-Mishawaka Region, United States
Personality Overview

How Derek shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Derek cares about

Payments Fraud Prevention
A core part of his role involves minimizing fraud and operational costs for debit cards, Wire transfers, and ACH payments.
Debit Card Management
He is directly responsible for the growth, management, and partner relationships of the bank's entire debit card portfolio.
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Career

Work history

3-2024
Senior Product Manager
1st Source Bank
10-2014 - 3-2024
Cards and Payments Division Head
1st Source Bank
4-2000 - 10-2014
Branch Administration Manager
1st Source Bank
1-1995 - 3-2000
Central Cash Vault Manager
1st Source Bank
2-1992 - 12-1994
Retail Banking Representative
1st Source Bank
In the press

Media appearances

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Education
2005 - 2006
Banking and Financial Support Services
BAI Graduate School of Operations, Payments & Technology
1986 - 1990
BSA
Indiana State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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