Derek Trotochaud

Supporter
DISC Type : s

Senior Channel Partner Services Representative at Connection

Manchester, New Hampshire, United States

Overview

As a Senior Channel Partner Services Representative at Connection, Derek focuses on cloud, colocation, and connectivity solutions. His background includes consulting business owners on cost-saving strategies and he holds recent certifications in Microsoft 365 Copilot, showcasing an interest in AI-powered business tools.

Derek has a keen interest in artificial intelligence and its business applications, having recently completed courses on prompt engineering and Microsoft 365 Copilot to enhance his skills.

He earned a certification in "Microsoft 365 Copilot: The Art of Prompt Writing" in June 2024.

Personality Overview

Risk-averse

Calm

Procedural

They usually go by the book, following all rules and procedures.  They are motivated by the potential impact of their decision on the organization. They are unlikely to become strong champions as they don't prefer pushing other people.

Topics They Care About

AI for Business
Completed two recent certifications in Microsoft 365 Copilot, including a course on prompt writing, and uses hashtags like #artificialintelligenceforbusiness.
Channel Partnerships
Manages relationships with a vast network of connectivity, data center, and cloud providers as a core part of his role at Connection.
Business Cost Savings
Previously worked as a Savings Consultant, advising independent business owners on implementing cost-saving benefits to help their businesses succeed.

Media Appearances

Derek has no verified media appearances

Work History

6-2025
Senior Channel Partner Services Representative at Connection
8-2021 - 6-2025
Channel Partner Services Representative at Connection
11-2014 - 7-2021
Assistant Manager, Savings Coordinators at Savings4Members
9-2006 - 10-2014
Collections Supervisor at Windham Professionals Inc.

Education

Derek has no verified education history

More Information

Social Presence :

Prographics :

Exp : 19 Location : Manchester, New Hampshire, United States Job Level : Junior Designation : Senior Channel Partner Services Representative at Connection
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Insights For Selling To Derek

During A Call Or A Meeting

DO's

  • Show willingness to accommodating their needs or requests
  • Pause and ask them if they have any questions
  • Talk about refund and cancellation policy if the need arises

DONT's

  • Don’t rush them to make quick decisions
  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Avoid saying anything that sounds like a risky proposition

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Derek is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Derek

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Derek move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Derek take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And Derek

Personality Compatibility


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