Devangi Bhatt in

Devangi Bhatt

Collaborator · DISC type is
Head of Digital and Welcome Customer Service at Utility Warehouse
📍 London, England, United Kingdom

Devangi Bhatt is the Head of Digital and Welcome Customer Service at Utility Warehouse, specializing in digital strategy and operational leadership. She leverages data analytics to enhance customer satisfaction and drive engagement. She holds a Bachelor of Science from Maharaja Sayajirao University of Baroda, Vadodar.

Devangi is passionate about community engagement and helping people achieve financial savings. She actively participates in large-scale community events to connect with households and promote cost-saving opportunities, reflecting her commitment to putting people first.

At a single community event, Devangi helped over 150 households register their interest in winter savings programs.

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Experience
9 Years
Current Role
Head of Digital and Welcome Customer Service
Location
London, England, United Kingdom
Personality Overview

How Devangi shows up

Example Driven
Appreciative
Consensus Builder

Win-win scenarios can appeal strongly to them. They are more likely to go for proven solutions. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Priorities

Topics Devangi cares about

Digital Customer Experience
Her core role involves developing and executing the digital customer service strategy to improve satisfaction and deflect interactions to more efficient channels.
Operational Efficiency
Focuses on streamlining processes, such as achieving email SLAs within one day and enhancing training frameworks for new hires.
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Career

Work history

8-2024 - 7-2025
Head of Digital and Welcome Customer Service
Utility Warehouse
7-2022 - 7-2024
Senior Operations Manager
Utility Warehouse
6-2018 - 7-2022
Energy Customer Service Manager
Utility Warehouse
1-2006 - 9-2008
Senior Process Executive
Infosys
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Science - BS
Maharaja Sayajirao University of Baroda, Vadodara
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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