Dherendhar Sharma

Questioner
DISC Type : c

Global head of IT services at Kendrion

Bengaluru, Karnataka, India

Overview

Dherendhar Sharma is the Global Head of IT Services at Kendrion, specializing in managing service delivery, transformation initiatives, and program management. A graduate of the Indian School of Businesss Leadership with AI program, colleagues describe him as enthusiastic, motivated, and a fast learner with admirable ownership.

He is a featured speaker at industry events, presenting on Kendrions successful ServiceNow implementation journey.

Personality Overview

Not Easily Convinced

Price-Sensitive

Cautious & Analytical

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

ServiceNow Journey
He is speaking at the 'Workflow Now 2025' event to present a use case on Kendrion's successful implementation and journey with ServiceNow.
AI Leadership
Recently completed a 'Leadership with AI' program from the Indian School of Business, focusing on how organizations can prepare for their AI journey.
In-house IT Capability
Focused on building in-house capabilities at Kendrion by creating a globally distributed team and the necessary infrastructure to support IT services.

Media Appearances

Dherendhar has no verified media appearances

Work History

6-2025
Global head of IT services at Kendrion
9-2024 - 6-2025
Manager IT services at Kendrion
3-2024 - 9-2024
Principal Consultant at Infosys
11-2020 - 2-2024
Engagement Delivery Lead at Cognizant
12-2017 - 10-2020
Manager CFS at Cognizant Technology Solutions

Education

3-2025 - 7-2025
Leadership with AI from Indian School of Business
2008 - 2010
MBA from Pondicherry University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Bengaluru, Karnataka, India Job Level : Mid-senior Designation : Global head of IT services at Kendrion
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Insights For Selling To Dherendhar

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dherendhar is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Dherendhar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Dherendhar move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Dherendhar take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Dherendhar

Personality Compatibility


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