Dhruvam Thaker

Activist
DISC Type : Cd

Founder at The SMART Taxi

Greater Ahmedabad Area, India

Overview

Dhruvam Thaker is a bootstrapped entrepreneur who founded The SMART Taxi in 2016, scaling it from a single car to a fleet of over 1000 vehicles across 42 cities. He is focused on achieving premier customer satisfaction in corporate mobility and has expanded into travel with VelvetyTrails. He holds a BBA from Sikkim Manipal University.

Originally from Jamnagar and raised in Ahmedabad, Dhruvam had an early interest in automobiles and music. He describes himself as a calm and observant person. To build his company, he overcame significant personal and financial challenges, driven by a strong belief in his vision and the value of hard work.

To understand his customers, Dhruvam personally drove his first cab, knocked on 523 office doors for contracts, and responded to over 10, 532 WhatsApp messages himself.

Personality Overview

Perfectionist

Observative

Value Conscious

They care equally about the product and its potential impact.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Bootstrapped Entrepreneurship
He proudly identifies as a bootstrapped entrepreneur, having started his company with a single car purchased with funds from friends and family and scaling it without outside investment.
Customer Experience
His company's vision is to be number one in customer satisfaction. He has personally handled thousands of customer inquiries to deeply understand their needs and perspectives.
Business Scalability
He has successfully grown his business from one car in Ahmedabad to over 1000 vehicles operating in 42 cities, demonstrating a focus on sustainable expansion.

Media Appearances

Dhruvam Thaker on his Journey of Starting The Smart Taxi. Featured in Apple Podcasts

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Dhruvam: The Man Behind 'The SMART Taxi'. Featured in CrowdforThink

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S1 E161 Dhruvam Thaker, Founder, The SMART Taxi. Featured in YouTube

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Work History

6-2016
Founder at The SMART Taxi
11-2013 - 6-2016
Senior Executive-Supply Chain Management at Indus Towers Limited
7-2008 - 10-2013
Executive -Planning and Purchase at ABB

Education

2012 - 2015
Bachelor of Business Administration (BBA) from Sikkim Manipal University
2004 - 2008
Diploma from Nirma University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Ahmedabad Area, India Job Level : Leadership Designation : Founder at The SMART Taxi
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Insights For Selling To Dhruvam

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Tell them that you are there to help them create visible impact within their organization
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Avoid long winding pitches, stay objective
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dhruvam is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Dhruvam

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Dhruvam move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Dhruvam take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Dhruvam

Personality Compatibility


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