Diana Allen, PhD

Critic
DISC Type : C

Chief Executive Officer at The SSI Group, LLC

Mobile, Alabama, United States

Overview

Diana Allen is the President and CEO of The SSI Group, a healthcare finance leader with over 20 years of experience as a turnaround agent in revenue cycle management. Holding a Doctorate in Healthcare Administration, she has a proven record of delivering growth and improvement in complex financial environments.

Outside of her executive role, she is passionate about educating the next generation. As a Healthcare Finance Professor at Southern New Hampshire University, she develops online courses and is committed to mentoring, especially encouraging women to advance their careers and find their voice.

Her extensive career in revenue cycle management began by accident when, as a fundraiser for a social services agency, she discovered the organization could bill for its services.

Personality Overview

ROI Driven

Critic

Objective Thinker

They like to take decisions independently and do not seek others' support often.  It is very likely that they will negotiate pricing or other important terms. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

AI in Healthcare
She believes the future of healthcare finance is "human plus machine" and is leading SSI's focus on using AI and automation to strengthen employee expertise.
Revenue Cycle Management
Her entire career is dedicated to this field, where she is known as a turnaround agent with deep expertise in optimizing financial operations for healthcare organizations.
Healthcare Education
Serves as a part-time adjunct professor at Southern New Hampshire University, developing online courses and sharing her expertise with the next generation of healthcare professionals.

Media Appearances

Diana has no verified media appearances

Work History

12-2019
Chief Executive Officer at The SSI Group, LLC
11-2014 - 12-2020
Healthcare Finance Professor at Southern New Hampshire University
4-2016 - 7-2018
CEO, Revenue Cycle and Physician Practice Administration at PPS at Harvard Medical Faculty Physicians
1-2014 - 3-2016
Vice President Revenue Cycle at Somina Anesthesia
1-2011 - 3-2014
Director Revenue Cycle at New England Orthopedic Surgeons

Education

2015 - 2018
Doctor Healthcare Financial Management from Colorado Technical University
2008 - 2010
Masters from Cambridge College

More Information

Social Presence :

Prographics :

Exp : 13 Location : Mobile, Alabama, United States Job Level : Leadership Designation : Chief Executive Officer at The SSI Group, LLC
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Insights For Selling To Diana

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Diana is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Diana

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Diana move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Diana take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Diana

Personality Compatibility


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