Diana Zhou in

Diana Zhou

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Head of Engineering Operations, Chief of Staff to the CTO at Plaid
📍 San Francisco Bay Area, United States

Diana Zhou is the Head of Engineering Operations and Chief of Staff to the CTO at Plaid, where she translates high-level strategy into execution for the engineering organization. A University of Washington graduate, she leads AI Operations and oversees systems for capacity planning and roadmap alignment. Colleagues describe her as hardworking, intelligent, and highly motivated.

She founded Plaid’s cross-functional AI Task Force to champion responsible AI adoption. Diana is a public speaker on technology, having recently appeared at GenAI Week Silicon Valley to discuss AIs role in the enterprise.

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Experience
13 Years
Current Role
Head of Engineering Operations, Chief of Staff to the CTO
Job Level
Leadership
Location
San Francisco Bay Area, United States
Personality Overview

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Priorities

Topics Diana cares about

Responsible AI Adoption
Founded Plaid’s AI Task Force, focusing on governance across Legal, Security, and Risk. Recently spoke on GenAI adoption in the enterprise at a major tech conference.
Engineering Operations
Her core role involves creating systems for engineering effectiveness, including capacity planning, roadmap alignment, and DORA metrics to ensure high-quality outcomes.
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Career

Work history

5-2025
Head of Engineering Operations, Chief of Staff to the CTO
Plaid
7-2022 - 5-2025
Engineering Operations Lead
Plaid
5-2021 - 7-2022
Staff Technical Program Manager
Plaid
11-2020 - 4-2021
Senior Engineering Program Manager
SAP Concur
10-2018 - 11-2020
Senior Product Manager
SAP Concur
In the press

Media appearances

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Education
2009 - 2013
Bachelor's of Business Administration
University of Washington
Social presence
in
Behavioral profile

DISC profile (public)

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