Diane W. in

Diane W.

Login to view DISC.
Global Head of Customer Success & Experience - Google Cloud Security at Google
📍 San Francisco Bay Area, United States

Diane is the Global Head of Customer Success & Experience for Google Cloud Security, with over 20 years of experience in transforming companies into high-growth SaaS businesses. Her expertise spans Go-to-Market strategy, M&A integration, and leading global teams of over 1, 000 people at firms like Splunk and Deloitte.

She recently completed a certification in Agentic AI from MIT, noting that this technology exposes foundational cracks in a companys data and workflows.

Read the full overview →
Experience
20 Years
Current Role
Global Head of Customer Success & Experience - Google Cloud Security
Job Level
Mid-senior
Location
San Francisco Bay Area, United States
Personality Overview

How Diane shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Diane cares about

AI in Customer Success
She is focused on deploying AI-powered productivity tools in her current role and recently completed a certification in Applied Agentic AI for Organizational Transformation with MIT.
Cloud Security Adoption
Her role is centered on driving adoption and value for Google Cloud Security customers. She recently celebrated the acquisition of Wiz to enhance these capabilities.
+4 more topics Login to view topics
Career

Work history

3-2024
Global Head of Customer Success & Experience - Google Cloud Security
Google
2023 - 3-2024
GVP, GTM Strategy & Operations
Splunk
2020 - 2023
Senior Director, Customer Success Strategy & Operations
Splunk
2019 - 2020
Director, Product Strategy & Operations
Splunk
2014 - 2019
Strategy Manager, Mergers & Acquisitions
Deloitte Consulting
In the press

Media appearances

Diane Wu – Google I/O 2022 Speaker. Featured in Google I/O (io.google)
See now
Education
Master of Business Administration (MBA)
University of Michigan - Stephen M. Ross School of Business
Bachelor of Arts - BA
Cornell University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Google Employees

Explore more public profiles from related professionals.

Punyakrit Singh Ranawat
Punyakrit Singh Ranawat
Senior Account Manager
Google
 Stephanie Caro
Stephanie Caro
Head of Strategic Initiatives, Global Policy & Standards
Google
 Rushin Shah
Rushin Shah
Senior Director of Engineering
Google
 GoGo (Gloria) Morris
GoGo (Gloria) Morris
AI Specialist, Retail & CPG, Strategic Industries
Google

More profiles

Discover additional public profiles from our index.

Scott Seguin, PharmD
Scott Seguin, PharmD
Pharmacist Specialist, Clinical Insights
Evio
 Sanjeev Chopra
Sanjeev Chopra
Finance and Commercial Transformation
Thames Water
 Adi Oltean
Adi Oltean
Co-Founder and Chief Engineer
Starcloud (YC S24)
 Grant R.
Grant R.
Owner
Recreation Unlimited Inc.
Unlock the full playbookSee exactly how to sell to Diane. Free, 10 seconds.