Dilek Erin

Critic
DISC Type : C

Strategic Alliances Manager at Mitel

Munich, Bavaria, Germany

Overview

Dilek Erin is an Alliance Manager at Mitel, specializing in strategic alliances and CX partnerships across DACH & Southwestern Europe. With a background in sales leadership at companies like NFON and M-net Telekommunikations GmbH, she excels in sales strategy, communication, and cloud communications.

Outside of her professional life, Dilek is a certified Professional Coach from the ECA European Coaching Association. She has a strong interest in technology and robotics, particularly how artificial intelligence is being integrated into new solutions.

Dilek believes in looking for solutions rather than focusing on mistakes.

Personality Overview

Precise

Information Seeker

Negotiator

They are quite likely to negotiate on pricing or other key terms.  They like to do things independently and don’t look for support from others. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Strategic Alliances
Currently works as an Alliance Manager at Mitel, focusing on strategic CX partnerships in the DACH & Southwestern Europe regions.
Cloud Communications
Possesses extensive skills in Cloud Communications (CCaS) from her roles at Mitel, NFON, and M-net Telekommunikations GmbH.
Sales Leadership
Has experience leading sales teams and developing sales strategies as a Manager of Sales at NFON and in various account management roles.

Media Appearances

Dilek has no verified media appearances

Work History

1-2025
Strategic Alliances Manager at Mitel
7-2021 - 1-2025
Channel Account Manager at Mitel
9-2019 - 6-2021
Manager of Sales at NFON
12-2017 - 8-2019
Senior Account Manager at M-net Telekommunikations GmbH
5-2016 - 11-2017
Account-Manager at M-net Telekommunikations GmbH

Education

1998 - 2001
Education details unavailable from Hochschule für Angewandte Sprachen des SDI München
9-2018 - 3-2019
Professional Coach from ECA European Coaching Association

More Information

Social Presence :

Prographics :

Exp : 13 Location : Munich, Bavaria, Germany Job Level : Middle Designation : Strategic Alliances Manager at Mitel
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Insights For Selling To Dilek

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be formal and objective, they will appreciate it more
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dilek is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Dilek

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Dilek move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Dilek take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Dilek

Personality Compatibility


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