Dilyana Pavlova, CCXP
Login to view DISC.Dilyana is the Director of Experience Insights at ResMed, focused on building exceptional customer and employee experiences. A Certified Customer Experience Professional with an MBA from W. P. Carey School of Business, she is described by colleagues as creative, organized, and professional, with deep expertise in Voice of Customer programs and the Net Promoter System.
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Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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