Garrick Clark-Fraser in

Garrick Clark-Fraser

Commander · DISC type D
Director of Candidate Experience, North America at LHH
📍 San Diego, California, United States

Garrick is a results-driven Customer Service Operations Director at LHH with over eight years of experience. He specializes in building scalable, AI-enabled customer experiences and transforming service operations. He holds a Bachelors Degree from Washington State University and is described by colleagues as supportive and knowledgeable.

Outside of work, Garrick is a passionate traveler and photographer who captures the beauty he encounters around the world. He has translated this hobby into a side business, recently launching his own Etsy shop to sell his photography prints and share his creative journey.

He recently launched an Etsy shop to sell his travel photography.

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Experience
12 Years
Current Role
Director of Candidate Experience, North America
Job Level
Mid-senior
Location
San Diego, California, United States
Personality Overview

How Garrick shows up

Very Quick
Risk-Taker
Impact-Driven

They do not care very much about building rapport or relationships. They put a lot of effort into ensuring personal success. They are less concerned about the product and more about its potential impact.

Priorities

Topics Garrick cares about

AI-Enabled CX
His professional focus is on building and scaling customer experiences that are enabled by AI technology to drive efficiency and satisfaction.
Service Transformation
He has a proven track record of transforming customer care operations, unifying siloed teams, and modernizing service delivery models from the ground up.
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Career

Work history

1-2022
Director of Candidate Experience, North America
LHH
6-2021 - 1-2023
International Future Leader
The Adecco Group
10-2018 - 1-2022
Delivery Operations Manager
LHH
11-2017 - 10-2018
Senior Business and Project Manager
LHH
7-2016 - 11-2017
Business Manager
LHH
In the press

Media appearances

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Education
Bachelor’s Degree
Washington State University Global Campus
Associate of Arts (A.A.)
Seattle Central College
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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