Diogo Felicio

Editor
DISC Type : CS

Director of Food And Beverage at Kaya Great Northern Hotel, London

Greater London, England, United Kingdom

Overview

Diogo has no verified overview

Personality Overview

Skeptic

Sometimes Friendly

Late Adopter

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Diogo has no verified topics they care about

Media Appearances

Diogo has no verified media appearances

Work History

4-2025
Director of Food And Beverage at Kaya Great Northern Hotel, London
11-2023 - 5-2025
Food and Beverage Manager at Kaya Great Northern Hotel, London
12-2017 - 11-2023
Bar Manager at Kaya Great Northern Hotel, London
4-2016 - 10-2016
Receptionist & Night Auditor at Palace Hotel Monte Real
6-2011 - 6-2014
Assistant to General Manager at Herdade do Barrocal de Baixo

Education

1-2025 - 3-2025
WSET Level 3 Qualification in Wine from Wine & Spirit Education Trust
2015 - 2016
Postgraduate Degree from Porto Business School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater London, England, United Kingdom Job Level : Mid-senior Designation : Director of Food And Beverage at Kaya Great Northern Hotel, London
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Insights For Selling To Diogo

During A Call Or A Meeting

DO's

  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Diogo is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Diogo

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Diogo move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Diogo take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Diogo

Personality Compatibility


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