Don Proctor, MBA

Questioner
DISC Type : c

HR Business Partner at Fiserv

Atlanta Metropolitan Area, United States

Overview

Don Proctor is a transformational HR Business Partner at Fiserv, where he shapes workforce strategy and leadership development for global technology units. His expertise is built on a foundation of managing executive compensation and leading talent acquisition, including a notable tenure as a Senior Manager for the United States Air Force. He holds an MBA from Trident University International.

His career began with leading recruitment and brand promotion for the Air Force Reserve, a unique starting point for a corporate HR executive.

Personality Overview

Price-Sensitive

Cautious & Analytical

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Workforce Strategy
As a strategic HR partner, he is responsible for shaping workforce strategy and aligning talent priorities with enterprise goals for approximately 3, 000 associates at Fiserv.
Leadership Development
A core part of his current role involves creating leadership development initiatives to foster a high-performance culture within his business units.
Executive Compensation
He previously directed global executive compensation strategy for senior leaders at both Fiserv and First Data, ensuring alignment with compliance and shareholder value.

Media Appearances

Don has no verified media appearances

Work History

11-2020
HR Business Partner at Fiserv
8-2019 - 11-2020
Manager Executive Compensation at Fiserv
9-2018 - 7-2019
Manager Executive Compensation at First Data Corporation
3-2015 - 9-2018
Senior Talent Acquisition Partner at First Data Corporation
2-2011 - 9-2014
Senior Manager Talent Acquisition at United States Air Force

Education

2007 - 2010
Master of Business Administration from Trident University International
2003 - 2005
Bachelor's Degree from Wilmington University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Atlanta Metropolitan Area, United States Job Level : N/A Designation : HR Business Partner at Fiserv
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Insights For Selling To Don

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Don is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Don

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Don move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Don take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Don

Personality Compatibility


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