Donna Axalan

Captain
DISC Type : DS

Chief Strategy & Growth Officer– Legal Operations & Contact Center at Infinite Solutions Consulting

Chino, California, United States

Overview

Donna has no verified overview

Personality Overview

Long-Term Thinker

Planner & Achiever

Output-Driven

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Donna has no verified topics they care about

Media Appearances

Donna has no verified media appearances

Work History

1-2022
Chief Strategy & Growth Officer– Legal Operations & Contact Center at Infinite Solutions Consulting
7-2024 - 5-2025
Chief Innovation Officer at The Law Offices of Daniel Kim
1-2024 - 7-2024
VP - Client Contact Center Operations at Sweet James LLP
1-2022 - 1-2024
VP, Intake Contact Center Operations at Wilshire Law Firm
10-2015 - 1-2022
Vice President of Operations at SmartFinancial

Education

Master of Business Administration - MBA from University of California, Irvine - The Paul Merage School of Business
2003 - 2007
Bachelor of Arts in Business Administration from DeVry Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 9 Location : Chino, California, United States Job Level : Leadership Designation : Chief Strategy & Growth Officer– Legal Operations & Contact Center at Infinite Solutions Consulting
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Insights For Selling To Donna

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • During followups, use phone or text if needed, they should be fine
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Donna is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Donna

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Donna move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Donna take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Donna

Personality Compatibility


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