Douglas Pinheiro da Silva in

Douglas Pinheiro da Silva

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Gerente de Sustentação em CX at QuintoAndar
📍 São Paulo, São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
15 Years
Current Role
Gerente de Sustentação em CX
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Douglas shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Douglas cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2023
Gerente de Sustentação em CX
QuintoAndar
6-2022 - 12-2022
Gerente de Canais Escalados em CX
QuintoAndar
2-2021 - 5-2022
Gerente de Operações em CX
QuintoAndar
10-2019 - 2-2021
Coordenador de Experiência do Cliente | Social Experience
XP Inc.
3-2019 - 10-2019
Coordenador de Experiência do Cliente | Processos e Projetos
iFood
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2019 - 2021
Master of Business Administration - MBA
FGV - Fundação Getulio Vargas
2019 - 2019
Exchange New York
EF Language Abroad
2012 - 2015
Graduado
Universidade Paulista
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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