Dr. Srikant Lalichaty

Observer
DISC Type : ci

Client Partner at Sutherland Healthcare Solutions

Pittsburgh, Pennsylvania, United States

Overview

Dr. Srikant Lalichaty is a Client Partner with over 25 years of experience in IT, operations, and account management for healthcare payer organizations. He specializes in consultative selling and translating technical solutions into business opportunities. His colleagues and clients describe him as a true leader with excellent client management and problem-solving skills.

He holds a Bachelor of Homeopathic Medicine and Surgery (BHMS) from Berhampur University, demonstrating a foundational background in healthcare before transitioning into technology and business leadership roles within major corporations like IBM and Concentrix.

Unique fact: Dr. Lalichaty successfully combined his medical education with a career in technology and operations, ultimately managing teams of over 2, 500 people.

Personality Overview

Value Driven

Curious

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally good communicators and can be hard to convince.

Topics They Care About

Healthcare System Models
He shares content about the transition from traditional Fee-for-Service models to modern Population Health frameworks and the implications of ACA policies on risk pools.
AI-driven CX
He has focused on transforming customer experience (CX) and improving contact center performance through the strategic implementation of AI and automation.
Payer Organization Strategy
His career centers on partnering with billion-dollar payer organizations, managing P&L, and leading initiatives that enhance their operational efficiency and customer success.

Media Appearances

Dr. has no verified media appearances

Work History

12-2021
Client Partner at Sutherland Healthcare Solutions
7-2014 - 1-2021
Senior Director at Concentrix
5-2013 - 6-2014
Project Executive at IBM Global Process Services
12-2009 - 5-2013
General Manager at IBM Global Process Services
4-2008 - 12-2009
Associate Vice President at Wipro Limited

Education

1991 - 1997
BHMS from Berhampur University
1986 - 1988
Education details unavailable from Medical Campus High School

More Information

Social Presence :

Prographics :

Exp : 24 Location : Pittsburgh, Pennsylvania, United States Job Level : N/A Designation : Client Partner at Sutherland Healthcare Solutions
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Insights For Selling To Dr. Srikant

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dr. Srikant is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Dr. Srikant

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Dr. Srikant move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Dr. Srikant take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Dr. Srikant

Personality Compatibility


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