Drew Smith in

Drew Smith

Energizer · DISC type I
Production Support Engineer II at Truist
📍 Woodstock, Georgia, United States

Drew Smith is a Production Support Engineer at Truist, specializing in mainframe systems and effective solutions identification. With a history at TSYS and Global Payments, he excels in analysis, problem-solving, and process improvement. He holds an AWS Cloud Practitioner certification and a BBA from Troy University.

Possesses a deep and specialized skill set in legacy IBM Mainframe technologies including TSO/ISPF, JCL, CA-7, and CICS.

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Experience
22 Years
Current Role
Production Support Engineer II
Job Level
Mid-senior
Location
Woodstock, Georgia, United States
Personality Overview

How Drew shows up

Imaginative
Relationship Oriented
Informal

They are not always early adopters but can be pursuaded by leveraging strong relationships. They are really good at seeing what the long-term impacts of their decisions could be. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Priorities

Topics Drew cares about

Mainframe Environments
Possesses deep expertise in legacy systems like z/OS, JCL, and CICS, demonstrated throughout his career in production support and software engineering roles.
Incident Resolution
Focuses on problem tracking, root-cause analysis, and troubleshooting complex technical issues to ensure system stability, a core part of his current role.
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Career

Work history

12-2024
Production Support Engineer II
Truist
4-2023 - 12-2024
Lead Infrastructure Engineer
Truist
10-2020 - 2-2023
Senior Software Engineer
Global Payments Inc.
4-2012 - 10-2020
Programmer Analyst Senior
TSYS
9-2007 - 4-2012
Programmer Analyst II
TSYS
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2004 - 2006
BSBA
Troy University
2004 - 2006
Bachelor of Business Administration - BBA
Troy University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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