Dwayne Hodge

Collaborator
DISC Type : is

Information Technology Supervisor at The Home Depot

Austin, Texas Metropolitan Area, United States

Overview

Dwayne Hodge is a Product Support Supervisor at The Home Depot, where he focuses on innovative IT support strategies. A graduate of Belhaven University with a Bachelor of Science, he is a featured speaker on topics like collaborative problem-solving and reimagining IT support culture through initiatives like the "Knowledge Cluster. "

Beyond his corporate role, Dwayne has a background in competitive sports. During his time at Belhaven University, he was a standout wide receiver for the football team, earning multiple accolades for his performance on the field.

Unique fact: Dwayne was recognized as a NAIA Football All-American and was named his teams Most Valuable Senior.

Personality Overview

Consensus Builder

Example Driven

Fair-minded

Scenarios where both sides can come out as winners appeal to them greatly.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to opt for solutions that are proven in the market.

Topics They Care About

IT Support Culture
He is speaking at a 2025 conference on how The Home Depot's culture and 'Knowledge Cluster' have reimagined swarming in IT support.
Collaborative Problem-Solving
His work focuses on using swarming techniques and knowledge clusters to enhance teamwork and efficiency in resolving IT issues.
Employee Experience
A stated goal of his IT support initiatives is to improve and enhance the overall experience for associates at The Home Depot.

Media Appearances

Dwayne has no verified media appearances

Work History

6-2019
Information Technology Supervisor at The Home Depot

Education

9-2001 - 5-2006
Bachelor of Science - BS from Belhaven University
9-1997 - 5-2001
Education details unavailable from Robert E. Lee High School

More Information

Social Presence :

Prographics :

Exp : 6 Location : Austin, Texas Metropolitan Area, United States Job Level : N/A Designation : Information Technology Supervisor at The Home Depot
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Insights For Selling To Dwayne

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • Summarize the key points at the end of the conversation
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision

DONT's

  • Don’t ask too many questions that sound too dry and objective
  • Don’t get into excessive details unless prompted
  • Don’t sound very transactional

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dwayne is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Dwayne

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Dwayne move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Dwayne take some risk or not?

  • They probably won’t put a lot at risk.

You And Dwayne

Personality Compatibility


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