Dylan Williams

Wildcard
DISC Type : cis

Managing Director, Wealth Banking & Lending at NatWest Group

United Kingdom

Overview

Dylan Williams is the Managing Director for Wealth Banking & Lending at NatWest Group, where he oversees products, propositions, and digital strategy. His extensive career includes numerous senior leadership roles at Coutts, focusing on affluent client segments and commercial business. He is a graduate of Providence College.

Dylan is a strong supporter of cancer care charities, driven by personal experience. He has publicly shared the vital role The Mulberry Centre played in his wifes recovery from cancer, an organization she has since joined as an employee.

He is the Executive Sponsor of the Talent Academy at NatWest Group, showing a passion for mentoring exceptional individuals.

Personality Overview

Friendly But Slow

ROI Driven

Curious But Skeptical

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Affluent Banking
His entire career at NatWest and Coutts has focused on leading banking, lending, and investment services for premier and private clients.
Client Services
His roles consistently emphasize improving the customer proposition, enhancing customer service, and managing client coverage across diverse segments.
Talent Development
He is the executive sponsor for the Talent Academy at NatWest Group, demonstrating a commitment to mentoring and developing exceptional colleagues.

Media Appearances

NatWest Strengthens Retail Banking Leadership with Three Senior Appointments. Featured in NatWest Group (press release)

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NatWest finalises its leadership team with latest senior hire ahead of Venture Banking launch. Featured in NatWest Group (press release)

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Work History

5-2023
Managing Director, Wealth Banking & Lending at NatWest Group
8-2020 - 5-2023
Managing Director, Head of Affluent at NatWest Group
5-2017 - 8-2020
Managing Director, Head of England & Wales, Coutts at Coutts
5-2015 - 5-2017
Managing Director, Head of England & Wales Coverage, Coutts at Coutts
2-2013 - 5-2015
Managing Director, Head of North, Ireland and Entrepreneurs at Coutts

Education

1994 - 1998
Bachelor's degree from Providence College

More Information

Social Presence :

Prographics :

Exp : 18 Location : United Kingdom Job Level : Mid-senior Designation : Managing Director, Wealth Banking & Lending at NatWest Group
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Insights For Selling To Dylan

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dylan is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Dylan

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Dylan move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Dylan take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Dylan

Personality Compatibility


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