Michael Clowes in

Michael Clowes

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Head of Clearing & Business Change- Payments Operations at NatWest Group
📍 Stockport, England, United Kingdom

Michael Clowes is a strategic leader in banking operations at NatWest Group, serving as Head of Clearing & Business Change. He is a specialist in Lean transformation and large-scale performance improvement, with a degree in Geography from the University of Reading. Colleagues have described him as fair and clear in his direction.

He established and managed an entire banks Lean-led continuous improvement function from the ground up while at The Co-operative Bank.

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Experience
22 Years
Current Role
Head of Clearing & Business Change- Payments Operations
Job Level
Mid-senior
Location
Stockport, England, United Kingdom
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Lean Transformation
A core specialty throughout his career, having set up a bank-wide Lean improvement function and actively recruited for Lean-certified professionals.
Banking Operations
His entire career is centered around back-office and payment operations management within major banking institutions like NatWest and The Co-operative Bank.
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Career

Work history

7-2018
Head of Clearing & Business Change- Payments Operations
NatWest Group
2-2017 - 5-2018
Complaints Transformation Lead
DFC Global Corp.
2-2016 - 12-2016
Interim Lean Sigma Manager
Equiniti
3-2014 - 1-2016
End to End Process Manager
The Co-operative Bank plc
9-2012 - 3-2014
Principal Consultant
OEE
In the press

Media appearances

Michael Clowes - Payments Operations at NatWest Group. Featured in The Org
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Education
1999 - 2002
Geography
University of Reading
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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