Michael Clowes in

Michael Clowes

Enthusiast · DISC type i
Head of Clearing & Business Change- Payments Operations at NatWest Group
📍 Stockport, England, United Kingdom

Michael Clowes is a strategic leader in banking operations at NatWest Group, serving as Head of Clearing & Business Change. He is a specialist in Lean transformation and large-scale performance improvement, with a degree in Geography from the University of Reading. Colleagues have described him as fair and clear in his direction.

He established and managed an entire banks Lean-led continuous improvement function from the ground up while at The Co-operative Bank.

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Experience
22 Years
Current Role
Head of Clearing & Business Change- Payments Operations
Job Level
Mid-senior
Location
Stockport, England, United Kingdom
Personality Overview

How Michael shows up

Story Driven
Non-Confrontational
Optimistic

Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Priorities

Topics Michael cares about

Lean Transformation
A core specialty throughout his career, having set up a bank-wide Lean improvement function and actively recruited for Lean-certified professionals.
Banking Operations
His entire career is centered around back-office and payment operations management within major banking institutions like NatWest and The Co-operative Bank.
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Career

Work history

7-2018
Head of Clearing & Business Change- Payments Operations
NatWest Group
2-2017 - 5-2018
Complaints Transformation Lead
DFC Global Corp.
2-2016 - 12-2016
Interim Lean Sigma Manager
Equiniti
3-2014 - 1-2016
End to End Process Manager
The Co-operative Bank plc
9-2012 - 3-2014
Principal Consultant
OEE
In the press

Media appearances

Michael Clowes - Payments Operations at NatWest Group. Featured in The Org
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Education
1999 - 2002
Geography
University of Reading
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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