Ed Tatman

Initiator
DISC Type : Di

Global Vice President of Professional Services at Currently Seeking New Opportunities

Atlanta Metropolitan Area, United States

Overview

Ed Tatman is a global SaaS executive specializing in customer experience and professional services, with a history of leadership at OneTrust and Manhattan Associates. With an MBA from Emory University, he excels at building teams and scaling operations. Colleagues describe him as strategic, data-driven, and customer-first, with a talent for developing people.

He is guided by a personal philosophy centered on compassion, gratitude, and mindfulness. Ed believes that trust is the foundation of successful leadership and emphasizes the importance of embedding empathy and human insight into every interaction to foster strong, collaborative environments and deliver consistent value.

Unique fact: Ed holds a Fellow of Information Privacy (FIP) certification, a credential for leaders in the field of information privacy.

Personality Overview

Risk-Accepting

Friendly Challenger

Impact-Oriented

They measure a product on its merit but can be influenced by strong testimonials.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

Customer Value Creation
He emphasizes that "Customer value is about impact, " a core theme in his professional history of leading customer-facing teams in the SaaS industry.
Empathetic Leadership
Believes empathy and human insight are critical for leadership and that trust is the foundation for success, a value reflected in his posts and recommendations.
Scaling SaaS Operations
His career at OneTrust and Manhattan Associates involved leading large teams and managing significant P&L, focusing on scalable and predictable delivery.

Media Appearances

Ed has no verified media appearances

Work History

7-2025
Global Vice President of Professional Services at Currently Seeking New Opportunities
5-2022 - 7-2025
Global Vice President of Professional Services at OneTrust
8-2019 - 5-2022
Vice President of Customer Experience, Americas at OneTrust
3-2011 - 8-2019
Senior Director of Professional Services at Manhattan Associates
1-2008 - 3-2011
Director of Professional Services at Manhattan Associates

Education

2009 - 2010
Masters of Business Administration from Emory University - Goizueta Business School
1993 - 1997
Bachelors of Arts and Science from Dartmouth College

More Information

Social Presence :

Prographics :

Exp : 26 Location : Atlanta Metropolitan Area, United States Job Level : Senior Designation : Global Vice President of Professional Services at Currently Seeking New Opportunities
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Insights For Selling To Ed

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Acknowledge their status and position during the conversation
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ed is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Ed

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Ed move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Ed take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Ed

Personality Compatibility


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