Edgard Guevara Guevara is a customer experience leader with over 20 years of expertise in contact center operations and management across multiple sectors. An Automation Engineer from Universidad de La Salle, he has directed teams of over 1, 500 people and managed annual budgets exceeding $9 million for major companies like LATAM Airlines.
He has a keen interest in process improvement and innovation, aiming to enhance customer satisfaction and loyalty. His experience spans the airline, hydrocarbon, and manufacturing industries, demonstrating a versatile leadership style focused on achieving results and managing large-scale operations.
His background in Automation Engineering combined with his extensive career in customer-facing roles gives him a unique perspective on optimizing human-centric service operations.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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