Rachel Williams
Login to view DISC.Rachel Williams is the Founder of The Experience Corporation, specializing in corporate training on AIs impact on customer experience. Recognized twice as a Top 25 Global Customer Experience Influencer, she leverages her background from the Financial Ombudsman Service and Santander to upskill corporate workforces.
Rachels recent speaking engagements and training sessions focus on the intersection of AI and CX, as well as fostering inclusive and diverse workplace environments through improved communication and allyship.
She recently had a "full circle moment" speaking at a summit in Canary Wharf, just three minutes away from where she began her career.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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