Ediga Venkatesulu

Enthusiast
DISC Type : i

Production Support Analyst at Oracle

Hyderabad, Telangana, India

Overview

Ediga Venkatesulu is a Production Support Analyst at Genpact with over five years of experience in 24x7 production environments. A graduate of Sri Krishnadevaraya University, he is proficient in Linux, SQL, Splunk, and ITIL frameworks, with previous roles at Oracle and Kotak Mahindra Bank.

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Production Environment Stability
His entire career focuses on supporting 24x7 production operations, including job monitoring, troubleshooting, and ensuring system health across various roles.
Database Management
Showcases proficiency in writing complex SQL queries and has significant experience with Oracle and Sybase databases to support business rules and operations.
IT Service Management
Utilizes ITIL processes and tools like ServiceNow and Jira for incident and problem management, a core part of his support responsibilities.

Media Appearances

Ediga has no verified media appearances

Work History

4-2022 - 5-2025
Production Support Analyst at Oracle
5-2021 - 12-2021
System Engineer at Kotak Mahindra Bank
1-2020 - 4-2021
Support Engineer at HDB Financial Services Ltd.

Education

2016 - 2018
Postgraduate Degree from Sri Krishnadevaraya University
2013 - 2016
Master's degree from Sri Krishnadevaraya University

More Information

Social Presence :

Prographics :

Exp : 4 Location : Hyderabad, Telangana, India Job Level : N/A Designation : Production Support Analyst at Oracle
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Insights For Selling To Ediga

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ediga is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Ediga

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Ediga move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Ediga take some risk or not?

  • They can take some low-probability risks if needed.

You And Ediga

Personality Compatibility


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