Daniel Stradomsky

Observer
DISC Type : ci

Customer Recovery Manager at British Gas

Greater Manchester, England, United Kingdom

Overview

Daniel is a Customer Recovery Manager at British Gas, focused on ensuring fair customer outcomes through effective risk management and governance. His career at the company has progressed through learning and development and team management roles. He holds a BTEC qualification in Sports from Hyde Clarendon College.

Outside of his corporate career, Daniel has a significant background in athletics, having previously worked as a Football Coach for Challenger Sports. This experience showcases his skills in leadership and development, which are transferable to his current management role, where he connects people and processes to drive solutions.

He has made a unique career transition from sports coaching to a key customer recovery and risk management role within the energy sector.

Personality Overview

Value Driven

Example Seeker

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Customer Recovery
His current role is dedicated to managing customer recovery, mitigating detriment, and ensuring fair, consistent outcomes for all customers.
Risk & Governance
A core part of his responsibilities involves strengthening business governance and implementing mitigation points to prevent future issues.
Football Coaching
His BTEC in Sports and prior employment as a Football Coach with Challenger Sports highlight a deep, personal passion for the sport.

Media Appearances

Daniel has no verified media appearances

Work History

9-2022
Customer Recovery Manager at British Gas
4-2015 - 9-2022
Team Manager at British Gas
3-2013 - 5-2015
Learning Associate (Learning and Development) at British Gas
5-2010 - 9-2012
Football Coach at Challenger Sports

Education

2006 - 2009
BTEC Sports from Hyde Clarendon College
2001 - 2006
High School from All Saints Catholic College

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Manchester, England, United Kingdom Job Level : Middle Designation : Customer Recovery Manager at British Gas
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Insights For Selling To Daniel

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Daniel is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Daniel

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Daniel move?

  • They like to analyze well and then make their decisions.
  • Can Daniel take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Daniel

Personality Compatibility


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