Edina Carvalho is a Senior Technical Support Analyst at Dell Technologies, focusing on Top Customer Experience Management. Driven by a lifelong passion for technology, she successfully transitioned from an administrative career into IT. She holds an ITIL 4 Foundation certification and is described by colleagues as dedicated, proactive, and committed.
Outside of her specific role, Edina is a highly determined and focused individual who pursued her dream of working in technology. This passion fuels her continuous learning and professional growth, as evidenced by her recent certification and career progression.
She successfully pivoted her career from an administrative field to a senior IT role to fulfill a long-held personal dream.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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