Edmar Peixoto in

Edmar Peixoto

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Customer Operations Manager at Lexmark
📍 Campinas, São Paulo, Brazil

Edmar Peixoto is an IT Manager with over 25 years of experience leading projects, people, and operations at large companies like Lexmark and HP. Colleagues describe him as dedicated, competent, and solutions-focused, with a strong background in service delivery and process optimization. He holds an MBA in Project Management.

His commitment to continuous learning is demonstrated by his pursuit of certifications in areas like data science and Agile methodologies. He also expanded his knowledge by taking a course at the California College of Communications in Silicon Valley, showing a distinct interest in technology and innovation hubs.

Unique fact: He has managed teams of nearly 50 employees distributed across different regions of Brazil.

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Experience
17 Years
Current Role
Customer Operations Manager
Job Level
Middle
Location
Campinas, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Edmar cares about

IT Service Delivery
His career at HP, Grupo Tecnowise, and Lexmark has centered on managing technical support teams and ensuring fulfillment of client service level agreements.
People Leadership
With experience managing large, distributed teams, he focuses on hiring, team development, and ensuring effective engagement to meet business goals.
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Career

Work history

7-2017
Customer Operations Manager
Lexmark
2-2017 - 6-2017
Service Delivery Manager
Grupo Tecnowise
8-2015 - 6-2016
Gerente de Projetos PMO
HP
12-2013 - 9-2015
Service Delivery Manager
HP
12-2007 - 12-2013
Supervisor Deskside Support e MPS – Managed Print Services
HP
In the press

Media appearances

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Education
2008 - 2009
MBA Gestão de Projetos
Anhanguera Educacional
1997 - 2000
Ciência da Computação
Anhanguera Educacional
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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