Edwyn Beltran in

Edwyn Beltran

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Senior Project Manager at Snoonu
📍 Doha, Qatar

Edwyn Beltran is a senior manager with 20 years of experience in customer service and IT operations across SaaS, healthcare, and fintech. He has managed international B2B and B2C operations in the U. S. , Europe, and Gulf countries. Colleagues describe him as intelligent, capable, and a leader who fosters excellence.

He is a reflective individual who values personal connections and the lessons learned from every encounter. Edwyn expresses immense pride in his daughters adaptability and social awareness, highlighting his focus on family. He recently celebrated his 50th birthday, sharing thoughtful insights on his personal journey.

Unique fact: He believes that people, more than money or possessions, deserve to be recognized as valuable—a key lesson learned from a colleague.

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Experience
6 Years
Current Role
Senior Project Manager
Job Level
Middle
Location
Doha, Qatar
Personality Overview

How Edwyn shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Edwyn cares about

Customer Service Optimization
With 20 years of experience, he has led customer service and helpdesk operations, focusing on improving processes across multiple industries like SaaS and healthcare.
Product & Project Management
Holds certifications in Product Management and PRINCE2, and has managed Salesforce integrations and in-app chatbot projects to streamline customer service operations.
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Career

Work history

8-2023
Senior Project Manager
Snoonu
6-2022 - 8-2023
IS Helpdesk Senior Manager
Steward Health Care
6-2021 - 5-2022
Director of Customer Success
Snoonu
10-2020 - 9-2021
Manager of Customer Success
Chiper
5-2019 - 9-2020
Customer Service & Operations Manager
Domicilios.com
In the press

Media appearances

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Education
1-2019 - 10-2023
Bachelor of Business Administration - BBA
Universidad de Manizales
2016 - 2017
Diplomado Gerencia de Negocios Internacionales
Politécnico Superior de Colombia
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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