Ehtasham Akram in

Ehtasham Akram

Login to view DISC.
Director IT / Data Analytics / Customer Experience (MT/GLT) at Beter Bed
📍 Lelystad, Flevoland, Netherlands

Ehtasham is a strategic executive with over 20 years of experience, currently serving as Director of IT, Data Analytics & Customer Experience at Beter Bed. He specializes in driving business success through data and process optimization. Colleagues describe him as exceptionally intelligent, dedicated, and loyal.

He appears to be a supportive family man, publicly sharing his pride in his daughter and actively using his professional network to help her and other connections find career opportunities. This highlights his focus on community and mentorship.

His in-depth knowledge spanning both customer service and IT has been described by colleagues as "mindblowing. "

Read the full overview →
Experience
20 Years
Current Role
Director IT / Data Analytics / Customer Experience (MT/GLT)
Job Level
Mid-senior
Location
Lelystad, Flevoland, Netherlands
Personality Overview

How Ehtasham shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Ehtasham cares about

Data-driven Strategy
His role and introduction emphasize translating data into strategy and results. He is actively building out his data and analytics team at Beter Bed.
Customer Experience
A core focus of his career, responsible for improving metrics like NPS, CSAT, and CES in multiple leadership roles across the Benelux market.
+4 more topics Login to view topics
Career

Work history

3-2024
Director IT / Data Analytics / Customer Experience (MT/GLT)
Beter Bed
6-2021 - 3-2024
Director IT ( MT/GLT)
Beter Bed
3-2019 - 6-2021
Manager Customer Experience Benelux
Beter Bed
11-2017 - 2-2019
International Director Customer Service & Sales
International Bike Group / Fietsenwinkel.nl
5-2016 - 10-2017
Manager Customer Experience Benelux
Otravo - Vliegtickets.nl | WTC.nl | dé VakantieDiscounter
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2016 - 2016
certified
NCOI Opleidingen
2018 - 2020
HBO Software Engineering en Development
NCOI Opleidingen
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Ehtasham. Free, 10 seconds.