As Director of Customer Experience at Central Hudson, Eileen Lomoriello has a distinguished career within the utility, previously holding director roles in Strategic Planning and Credit & Collections. She is responsible for the companys outreach and education plan, focusing on customer satisfaction and community engagement.
Eileen is an active member of her community, serving as Treasurer for the Poughkeepsie Alliance, a non-profit focused on community improvement projects. She is also a supporter of the United Way of the Dutchess-Orange Region and an alumna of the Leadership Dutchess program.
She holds a Master of Government Administration from the University of Pennsylvania and a Bachelor of Arts from Barnard College.
Eileen Lomoriello
Director Customer Experience at Central Hudson
Fishkill, New York, United States
Overview
Topics They Care About
Customer Experience
Currently Director of Customer Experience at Central Hudson, focused on customer satisfaction, outreach, and education.
Community Development
Serves as Treasurer for the Poughkeepsie Alliance, an organization dedicated to local improvement projects, and supports the United Way.
Utility Regulation
[Predicted] Her role involves frequent reporting and compliance with the New York State Public Service Commission, indicating deep knowledge of utility policy.
Media Appearances
Eileen has no verified media appearances
Work History
11-2023
Director Customer Experience at Central Hudson
3-2016 - 10-2024
Director Strategic Planning at Central Hudson
3-2015 - 3-2015
Associate Director, Strategic Planning at Central Hudson
10-2006
Director, Credit & Collections at Central Hudson
Education
1994 - 1996
MGA from University of Pennsylvania
1990 - 1992
Bachelor of Arts (B.A.) from Barnard College
More Information
Social Presence :
Prographics :
Exp : 18
Location : Fishkill, New York, United States
Job Level : Mid-senior
Designation : Director Customer Experience at Central Hudson
