Elaine Chan

Pioneer
DISC Type : Dsi

Chief of Staff, Commercial & Shared Services Sales at Palo Alto Networks

San Francisco Bay Area, United States

Overview

Elaine Chan is a senior tech leader with over 20 years of experience in global marketing, sales, and GTM strategy at firms like Palo Alto Networks, VMware, and Symantec. She is an expert in developing joint GTM plans with cloud partners like Azure and Google, and holds an MBA from the University of California, Davis.

Described by colleagues as enthusiastic, team-focused, and an inspiring mentor, Elaine is passionate about building strong team cultures. Her social media highlights a focus on celebrating team accomplishments, from interns to leadership, showcasing a collaborative and supportive management style.

She developed and executed go-to-market strategies for China that contributed to overachieving revenue targets for eight consecutive quarters.

Personality Overview

Driven But Considerate

Friendly But Fast

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

GTM Strategy
Has over 20 years of experience developing and executing go-to-market strategies for major technology companies like Palo Alto Networks and VMware.
Cloud Partnerships
At VMware, she developed new business models and joint go-to-market plans with major cloud hyperscalers including Azure, Google, and AWS.
Team Culture
Frequently posts about team events, successes, and new hires, indicating a strong focus on building a positive and collaborative work environment.

Media Appearances

Elaine has no verified media appearances

Work History

5-2022
Chief of Staff, Commercial & Shared Services Sales at Palo Alto Networks
6-2021 - 5-2022
Sr. Manager, Okyo GTM Enterprise Sales at Palo Alto Networks
7-2019 - 6-2021
Senior Manager, Business Growth at VMware
7-2014 - 7-2019
Senior Manager, Digital Marketing Demand Generation at VMware
7-2013 - 7-2014
Senior Partner Manager, Global Marketing at Symantec

Education

MBA from University of California, Davis - Graduate School of Management

More Information

Social Presence :

Prographics :

Exp : 27 Location : San Francisco Bay Area, United States Job Level : N/A Designation : Chief of Staff, Commercial & Shared Services Sales at Palo Alto Networks
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Insights For Selling To Elaine

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Showcase existing customers and use case-studies to grab their attention
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elaine is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Elaine

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Elaine move?

  • They are generally fast movers and can take quick decisions
  • Can Elaine take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Elaine

Personality Compatibility


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