Elaine F.

Enthusiast
DISC Type : i

Reservations Sales Representative at American Airlines

São Paulo, São Paulo, Brazil

Overview

Elaine is a multifaceted professional with experience spanning luxury retail, sales, team leadership, and international education. A graduate of ESPM, she has leveraged her background as a language specialist and interpreter for high-profile business leaders. People who have worked with her have expressed "complete satisfaction" with her services.

Her career choices suggest a strong passion for global travel and cross-cultural communication. With a Diploma in Translation and experience as an International Education Counsellor, she has a deep appreciation for connecting people from different backgrounds. Her interest in major airlines like American and United underscores her connection to the aviation industry.

She served as the personal interpreter for business leaders Donald Dell and Roger Martin during major HSM forums.

Personality Overview

Non-Confrontational

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

International Education
Worked as a Student Counsellor, preparing students for applications to undergraduate and post-graduate programs in the UK.
Luxury Retail
Identifies luxury retail, sales, and team leadership as key components of her professional experience in her headline.
Language & Interpretation
Holds a Diploma in Translation and has practical experience as an interpreter for senior business executives at forums.

Media Appearances

Elaine has no verified media appearances

Work History

1-2022
Reservations Sales Representative at American Airlines
6-2014 - 7-2014
Hostess at iLUKA
5-2013 - 10-2018
Student Counsellor at Language Partners
2013 - 2014
Business English Consultant & Coordinator at English Communication
9-2012 - 10-2012
Assistant / Interpreter at HSM

Education

Bachelor's degree from ESPM Escola Superior de Propaganda e Marketing
Diploma in Translation from University of Westminster

More Information

Social Presence :

Prographics :

Exp : 16 Location : São Paulo, São Paulo, Brazil Job Level : Junior Designation : Reservations Sales Representative at American Airlines
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Insights For Selling To Elaine

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elaine is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Elaine

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Elaine move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Elaine take some risk or not?

  • They can take some low-probability risks if needed.

You And Elaine

Personality Compatibility


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