Elaine Lenc is the Head of Strategic Projects at National Australia Bank, leveraging a lifelong career in financial services. Her past senior roles at National Australia Group Europe covered customer remediation, strategic change, IT, and retail banking. She is also a Fellow of the Chartered Institute of Bankers in Scotland and a Non-Executive Director.
Elaine is a Fellow of the Chartered Institute of Bankers in Scotland.
Elaine Lenc
Director, Customer Remediation at National Australia Bank
Leeds, England, United Kingdom
Overview
Topics They Care About
Customer Remediation
Previously held the title of Director of Customer Remediation at National Australia Group Europe, showing a deep expertise in addressing and resolving systemic customer issues.
Strategic Change
Her experience explicitly includes overseeing strategic change and IT, which aligns directly with her current role leading strategic projects.
Corporate Governance
Serves as a Non-Executive Director for the Suffolk Building Society, indicating a strong focus on board-level oversight, compliance, and organizational strategy.
Media Appearances
Elaine has no verified media appearances
Work History
1-2014
Director, Customer Remediation at National Australia Bank
Education
Elaine has no verified education history
More Information
Social Presence :
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Exp : 12
Location : Leeds, England, United Kingdom
Job Level : Mid-senior
Designation : Director, Customer Remediation at National Australia Bank
