Elian Ostos in

Elian Ostos

Judge · DISC type Dc
Head of CX at Klar
📍 Mexico

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
7 Years
Current Role
Head of CX
Job Level
Mid-senior
Location
Mexico
Personality Overview

How Elian shows up

Objective Thinker
Generally Skeptic
Quality Focused

They take a lot of pride in personal achievements. They like to move fast and expect the same from others. More than the product, they care about the impact of the product.

Priorities

Topics Elian cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2025
Head of CX
Klar
1-2025 - 10-2025
Head of CX
Firstbase
4-2024 - 1-2025
CX Senior Manager | Interim Growth Lead
Firstbase
6-2021 - 3-2023
Senior Payments Operations Manager
Bitso
11-2020 - 5-2021
Fintech & Payments Operations & Strategy
Uber
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
BIB- B.A. International Business
Tecnológico de Monterrey
Bachelor in International Marketing
Pforzheim University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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