Ellard Thomas, MBA

Enigma
DISC Type : dic

Director, Patient Access at Providence Health & Services

Puyallup, Washington, United States

Overview

Ellard Thomas is a results-driven Director of Patient Access at Providence Health & Services, specializing in strategic management and organizational growth. With an MBA from the University of Phoenix, he is recognized as an inspiring leader who excels at developing high-performing teams and optimizing processes, particularly within Telehealth and digital access.

Outside of his corporate role, Ellard is a published author and a mindset and peak performance coach. He is passionate about personal growth, professional excellence, and community service, reflected in his involvement with the Alpha Phi Alpha Fraternity, which focuses on youth development and academic achievement.

He is the author of at least two books on personal growth and overcoming challenges, including "Defeating Goliath. "

Personality Overview

Challenger

Fast Follower

Friendly Yet Blunt

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Patient & Digital Access
Leads Patient Access at Providence and has an extensive background in managing and strategizing for Telehealth services to improve the patient journey.
Peak Performance Coaching
Identifies as a mindset and peak performance coach, with his book "Defeating Goliath" focusing on helping others overcome obstacles and achieve their destiny.
Healthcare Innovation
Advocates for the expanded use of Telehealth and has been featured in HealthTech Magazine for his contributions to the field.

Media Appearances

Ellard has no verified media appearances

Work History

2-2023
Director, Patient Access at Providence Health & Services
8-2020
Sr. Manager, Telehealth Access at Providence Health & Services
2-2016 - 8-2020
Digital Access Manager at Providence Health & Services
4-2013 - 7-2015
Supervisor, Member Services at United Healthcare
9-2007 - 3-2013
Client Services/Operations Manager at Navos

Education

Master of Business Administration (M.B.A.) from University of Phoenix
Bachelor of Science from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 21 Location : Puyallup, Washington, United States Job Level : Mid-senior Designation : Director, Patient Access at Providence Health & Services
URL has been copied!

Insights For Selling To Ellard

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ellard is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ellard

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Ellard move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Ellard take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Ellard

Personality Compatibility


Other Providence Health & Services Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.