Ellen Tsang

Enigma
DISC Type : idc

Head of HR Policy & Projects at London Borough of Southwark

London Area, United Kingdom

Overview

Ellen has no verified overview

Personality Overview

Challenger

Persuasive & Assertive

Fast Follower

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Ellen has no verified topics they care about

Media Appearances

Ellen has no verified media appearances

Work History

12-2022
Head of HR Policy & Projects at London Borough of Southwark
7-2020 - 11-2022
Head Of Human Resources at The Courtauld Institute of Art
1-2020 - 5-2020
Interim Human Resources Business Partner at City & Guilds Group
6-2019 - 11-2019
Group Deputy HR Director, Operations and Quality at Capital City College Group
8-2016 - 6-2019
Service Group Manager, Employee Relations at London Borough of Lewisham

Education

NVQ Level 3 from Institute of Leadership & Management
1995 - 1998
CIPD from The London Institute, London College of Printing & Distributive Trades

More Information

Social Presence :

Prographics :

Exp : 9 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Head of HR Policy & Projects at London Borough of Southwark
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Insights For Selling To Ellen

During A Call Or A Meeting

DO's

  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ellen is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ellen

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Ellen move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Ellen take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Ellen

Personality Compatibility


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