Emily McArthur in

Emily McArthur

Observer · DISC type ci
Head of Wholesale Operations at Ruggable
📍 Los Angeles Metropolitan Area, United States

Emily McArthur is the Head of Wholesale Operations at Ruggable, where she has grown through several leadership roles, starting in customer experience. She leverages her Bachelor of Business Administration from Utah Valley University to enable the technology and processes that bring Ruggables wholesale partnerships to life.

Emily is passionate about creating intentional and impactful experiences for both customers and her team. Drawn to working with tangible, physical products, she has a expressed a personal interest in interior design, a field directly related to her work at Ruggable.

Unique fact: In a podcast interview, Emily shared a personal anecdote that she almost became the Gerber Baby.

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Experience
9 Years
Current Role
Head of Wholesale Operations
Job Level
Mid-senior
Location
Los Angeles Metropolitan Area, United States
Personality Overview

How Emily shows up

Example Seeker
Curious
Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation. They are generally good communicators and can be hard to convince.

Priorities

Topics Emily cares about

Voice of Customer
She has held multiple senior roles in Customer Experience and collaborated on "The Voice of Customer Playbook" with Hark, showing deep expertise in VOC strategy.
Wholesale Enablement
Her current role focuses on enabling the technology, processes, and teams required to successfully manage and grow wholesale partnerships.
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Career

Work history

1-2026
Head of Wholesale Operations
Ruggable
6-2025 - 1-2026
Senior Director, Wholesale Technical Product Management
Ruggable
9-2024 - 6-2025
Senior Director, Customer Experience
Ruggable
8-2023 - 9-2024
Director, Customer Experience
Ruggable
8-2022 - 8-2023
Senior Manager, Customer Experience
Ruggable
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Business Administration - BBA
Utah Valley University
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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