Emily Szopinski in

Emily Szopinski

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Customer Success Manager - L&D at CredSpark
📍 Santiago, Santiago Metropolitan Region, Chile

Emily Szopinski is an accomplished learning experience design leader, currently serving as a Customer Success Manager at CredSpark. Her expertise lies in instructional design, e-learning, and educational product development, with a focus on global, multicultural environments. Colleagues describe her as an innovative, creative, and impactful professional.

Outside of her professional life, Emily is a mother and wife with a passion for exploring new cultures through travel. She also enjoys discovering new food, wine, and listening to podcasts.

Emily is bilingual in English and Spanish and has served as a strategic advisor to several EdTech companies in Chile.

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Experience
8 Years
Current Role
Customer Success Manager - L&D
Job Level
Middle
Location
Santiago, Santiago Metropolitan Region, Chile
Personality Overview

How Emily shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Emily cares about

Learning Experience Design
Her entire career is focused on creating and optimizing learning experiences, from strategy and curriculum design to product development.
AI in Learning
She actively promotes her company's AI-powered assessment capabilities and stays current with AI trends, having completed certifications in AI Essentials and Generative AI for Business.
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Career

Work history

2-2024
Customer Success Manager - L&D
CredSpark
4-2022 - 8-2023
Head of Learning
The Intern Group
3-2016 - 4-2022
Consultant - Instructional & Curriculum Design / Educational Product & Content Development
Freelance
11-2021 - 3-2022
Strategic Advisor
RedSaberes
9-2020 - 11-2021
Director of Learning and Product Development
RedSaberes
In the press

Media appearances

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Education
2010 - 2013
Master’s Degree
Universidad Diego Portales
2002 - 2006
BA
University of Wisconsin-Milwaukee
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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