Emma Norris in

Emma Norris

Observer · DISC type ic
Head of Strategy at Thames Water
📍 Reading, England, United Kingdom

Emma Norris serves as the Head of Strategy at Thames Water, bringing extensive experience from various strategic and commercial roles within the company. She is responsible for long-term strategy and has led the development of five-year regulatory business plans. Emma holds a PRINCE2 practitioner qualification.

Demonstrating a strong commitment to professional development, Emma actively engages in continuous learning. She attends evening lectures on subjects like Strategic Transformation at institutions such as Imperial College Business School, showing a keen interest in evolving business concepts.

Emma was recognized early in her career as the Institute of Waters Rising Star for 2013-14.

Read the full overview →
Experience
13 Years
Current Role
Head of Strategy
Job Level
Mid-senior
Location
Reading, England, United Kingdom
Personality Overview

How Emma shows up

Curious
Value Driven
Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Priorities

Topics Emma cares about

Water Sector Strategy
As Head of Strategy, she is responsible for the long-term direction of Thames Water and leads the development of regulatory business plans.
Market Development
Previously led the expansion of retail activity and developed new commercial opportunities in the water retail market.
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Career

Work history

9-2019
Head of Strategy
Thames Water
9-2018 - 10-2019
Customer Strategy Manager
Thames Water
8-2017 - 9-2018
Head of Strategy and Planning, Retail
Thames Water
7-2014 - 12-2015
Market Development Manager
Thames Water Commercial Services
6-2012 - 7-2014
Market Analyst
Thames Water Commercial Services
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2013
Postgraduate Certificate
Henley Business School
2006 - 2009
History and Politics
Newcastle University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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