Emmeline Smart

Galvanizer
DISC Type : Id

Head of Distribution Technology Strategy, Planning and Enablement at SSE plc

Greater Reading Area, United Kingdom

Overview

Emmeline is the Head of Technology Strategy and Planning at SSE plc, where she translates business priorities into executable technology plans. An experienced utilities professional educated at the University of Oxford and UCL, she is known for leading teams to embed cultural and process change. People who have worked with her describe her as talented, astute, and proactive.

Driven by a passion for people and the environment, Emmeline is focused on enabling a greener, fairer future. She is a strong advocate for inclusion and diversity and actively supports and celebrates the achievements of women in technology. She values being part of a values-driven organization and making a tangible impact.

Her career in the utility sector was a conscious choice after an early role in environmental consulting felt at odds with her values.

Personality Overview

Persuader

People-Oriented

Socially Adept

They do not mind taking risks and can make hard decisions, if necessary.  They will fight for you if they come to believe in you. They are charming and have the ability to align others behind their decisions.

Topics They Care About

Technology Transformation
Her career at SSE has included roles in continuous improvement, agile practice, and now technology strategy, focusing on driving business and cultural change through technology.
Women in Technology
She actively celebrates and supports women in her field, including presenting the "Apprentice of the year" award at the Women in Technology awards.
Sustainable Energy
Expresses pride in SSE's mission to achieve a "greener, fairer future" and has a personal and academic background focused on the environment.

Media Appearances

Women in Power – Emmeline Smart. Featured in Vimeo (SSE plc)

See Now

Work History

6-2025
Head of Distribution Technology Strategy, Planning and Enablement at SSE plc
10-2021 - 6-2025
Head of Continuous Improvement and Agile Practice at SSE plc
10-2019 - 11-2021
Group Innovation and Academic Partnerships Manager at SSE plc
4-2015 - 4-2017
Transformation and Change Process Performance Manager at Thames Water
11-2014 - 4-2015
Planning & Scheduling Manager at Thames Water

Education

2009 - 2010
MSc from UCL
2005 - 2008
BA Hons from University of Oxford

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Reading Area, United Kingdom Job Level : Mid-senior Designation : Head of Distribution Technology Strategy, Planning and Enablement at SSE plc
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Insights For Selling To Emmeline

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • You might need to keep the conversation on track, they tend to slide off-topic
  • Help them weigh the risks by sharing how others made similar decisions

DONT's

  • Don’t be excessively objective, focus on building a story first
  • Do not look like someone who doesn’t know what they are talking about
  • Do not come across as negative or non-supportive, work with them as a partner

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emmeline is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Emmeline

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Emmeline move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Emmeline take some risk or not?

  • They can take risks if necessary.

You And Emmeline

Personality Compatibility


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