Erica Creahan

Enthusiast
DISC Type : i

Vice President - Fulfillment Solutions at Cart.com

Atlanta, Georgia, United States

Overview

Erica Creahan is a results-driven executive leader at Cart. com, specializing in transportation logistics, business development, and e-commerce fulfillment. With extensive experience from her tenure at Pitney Bowes, she excels in consultative selling, client engagement, and P&L management. She holds a BS from the University of West Florida.

At Pitney Bowes, she led a team that drove $600MM in annual revenue from over 70 national accounts, including Nordstrom, AT&T, and Victorias Secret.

Personality Overview

Consensus Focused

Non-Confrontational

Amiable & Agreeable

They are more about building relationships than just cutting deals.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

eCommerce Fulfillment
Her current role as VP of Fulfillment Solutions at Cart. com is focused on helping brands with sales, growth, and multi-channel fulfillment.
Client Engagement
Previously served as Vice President of Client Engagement, building trusted executive relationships and managing major national accounts like Nordstrom and Shein.
Logistics Optimization
Passionate about helping brands strike the perfect balance between fulfillment proximity and optimal transit times for customers.

Media Appearances

Erica has no verified media appearances

Work History

10-2025
Vice President - Fulfillment Solutions at Cart.com
3-2019 - 10-2024
Vice President, Client Engagement, Global ECommerce at Pitney Bowes
4-2017 - 3-2019
Senior Director, Client Success at Pitney Bowes
11-2015 - 4-2017
Senior Sales Director, Global e-Commerce at Pitney Bowes
9-2004 - 8-2015
Senior National Sales Director at Imagitas, Inc., a Pitney Bowes Company

Education

BS from University of West Florida

More Information

Social Presence :

Prographics :

Exp : 23 Location : Atlanta, Georgia, United States Job Level : Senior Designation : Vice President - Fulfillment Solutions at Cart.com
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Insights For Selling To Erica

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erica is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Erica

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Erica move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Erica take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Erica

Personality Compatibility


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