Erica Lambert in

Erica Lambert

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Senior Vice President, Global Customer Success and Education Services at Dell Technologies
📍 Austin, Texas, United States

Erica Lambert is the Senior Vice President of Global Customer Success and Education Services at Dell Technologies. A hands-on transformation expert, she excels in business growth, services, and sales, previously growing a division from $2. 4B to over $6B. Colleagues describe her as a passionate, business-savvy, and outstanding leader.

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Experience
26 Years
Current Role
Senior Vice President, Global Customer Success and Education Services
Job Level
Leadership
Location
Austin, Texas, United States
Personality Overview

How Erica shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Erica cares about

Customer Success
Her current role leading Global Customer Success and Education Services is focused on delivering differentiated solutions and driving positive outcomes for customers.
Channel Partnerships
In a previous role, she grew the Dell Services channel business to $7B by developing programs and enablement for partner success and collaboration.
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Career

Work history

2-2022
Senior Vice President, Global Customer Success and Education Services
Dell Technologies
2-2020 - 2-2022
Senior Vice President, Global Channel, Alliances, and OEM Services Sales
Dell Technologies
10-2016 - 2-2020
Vice President - Global Channel Services Sales
Dell Technologies
12-2015 - 11-2016
Executive Director - M&A Integration Executive
Dell Technologies
10-2014 - 3-2016
Executive Director North America and G500 Sales Strategy, Planning, and Operations
Dell Technologies
In the press

Media appearances

Deep Dive Into Dell Technologies 'Proven Partner' Services – Featuring Erica Lambert, SVP Global Customer Success & Education Services. Featured in YouTube
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Education
IPEC Coaching Certification
iPEC Coaching
BS
University of Rhode Island
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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