Erica Ledesma

Go-getter
DISC Type : d

Member Experience Manager at Industrious

Denver, Colorado, United States

Overview

Erica Ledesma is a Member Experience Manager at Industrious, focused on creating an elevated workspace experience that fosters community and satisfaction. With a background in sales at IWG and as a licensed realtor, she is adept at building relationships and managing day-to-day operations to ensure a welcoming atmosphere.

Outside of her primary role, Erica is the owner of DesignsbyLederi, a company specializing in unique decor made from reused and recycled materials, including wall murals and 3D art. She enjoys crafting experiences that connect people, such as hosting happy hours for local innovators.

Erica runs her own creative business focused on sustainable, one-of-a-kind "re-use recycle decorating. "

Personality Overview

Self-Confident

Decisive

Challenger

They can be nudged to make faster decisions by offering what they value.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Member Experience
Her current role focuses on creating a productive and satisfying workspace that fosters community for members at Industrious.
Community Building
She actively organizes networking events and hosted a happy hour for over 250 local startups to help them connect.
Sustainable Design
Her personal business, DesignsbyLederi, specializes in creating unique decor by reusing and recycling materials.

Media Appearances

Erica has no verified media appearances

Work History

8-2025
Member Experience Manager at Industrious
1-2025 - 8-2025
Member Experience Associate at Industrious
4-2024 - 1-2025
Area Sales Manager at IWG plc
5-2020 - 9-2022
Licensed Realtor at eXp Realty, LLC
2-2011 - 5-2020
Owner at DesignsbyLederi

Education

Education details unavailable from Austin Institute of real Estate

More Information

Social Presence :

Prographics :

Exp : 10 Location : Denver, Colorado, United States Job Level : Middle Designation : Member Experience Manager at Industrious
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Insights For Selling To Erica

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Highlight the competitive differentiation of your product
  • Refer to testimonials from others in similar positions

DONT's

  • Avoid repeating yourself or making generalizations
  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erica is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Erica

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Erica move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Erica take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Erica

Personality Compatibility


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