Erica Rumph

Pioneer
DISC Type : sid

Customer Experience Analyst-Quality Monitoring, at EVERSANA

Cincinnati, Ohio, United States

Overview

Erica has no verified overview

Personality Overview

Decisive But Friendly

Friendly But Fast

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Erica has no verified topics they care about

Media Appearances

Erica has no verified media appearances

Work History

10-2023
Customer Experience Analyst-Quality Monitoring, at EVERSANA
9-2018 - 10-2023
Program Specialist III at EVERSANA
4-2006 - 5-2018
Auditor at Spectrum

Education

Erica has no verified education history

More Information

Social Presence :

Prographics :

Exp : 19 Location : Cincinnati, Ohio, United States Job Level : N/A Designation : Customer Experience Analyst-Quality Monitoring, at EVERSANA
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Insights For Selling To Erica

During A Call Or A Meeting

DO's

  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Keep your pitch focused on the impact but nurture the relationship too
  • During followups, use calls or text if needed, they should be fine

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Erica is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Erica

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Erica move?

  • They are generally fast movers and can take quick decisions
  • Can Erica take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Erica

Personality Compatibility


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